Installing Mobile Security on your Android device

Summary

Just as Webroot protects Windows and Mac computers, Webroot Mobile Security delivers protection against viruses, spyware, and other online threats. Once installed, Webroot Mobile Security scans your device and mitigates threats. While shopping and banking online, Webroot keeps your identity and data safe by blocking phishing sites, spam sites, malware sites, and other malicious activities.

The Webroot Mobile Security license is transferable between devices.

Installing Mobile Security on your device

Before you install Webroot Mobile Security, confirm that your device matches the system requirements at https://www.webroot.com/us/en/support/system-requirements.

An active internet connection is required.

Android

From the Google Play store, download and install the Webroot Mobile Security app.
Tap the Webroot app icon to launch the app.
Tap Go.
- Tap Carbonite + Webroot and use your existing credentials.
- For legacy users, tap Webroot Mobile Security or Create Account.
  - Webroot Mobile Security - Enter your legacy Webroot credentials.
  - Create Account - Enter your product key, email address, and desired password.
    - You can find the keycode in the receipt email for online purchases or on a card for retail purchases. It will look something like this: WSAM-ZZZZ-0000-YYYY-1111
    - Tap Create Account. The Webroot Subscription Terms screen appears.
    - Tap Solution Agreement, read the terms, and tap AGREE to continue.
On the welcome screen, tap Allow Notifications.
When prompted, tap Allow to grant the permissions necessary for the app to function properly.
For Android OS 11 and newer, from the All files access screen, turn on the Allow access to manage all files switch.
A scan will automatically start. When completed, Security Recommendations will be displayed for you to review.

iOS

From the App Store, download and install the Webroot Mobile Security app.
Tap the Webroot app icon to launch the app.
Tap Go.
- Tap Carbonite + Webroot and use your existing credentials.
- For legacy users, tap Webroot Mobile Security or Create Account.
  - Webroot Mobile Security - Enter your legacy Webroot credentials.
  - Create Account - Enter your product key, email address, and desired password.
    - You can find the keycode in the receipt email for online purchases or on a card for retail purchases. It will look something like this: WSAM-ZZZZ-0000-YYYY-1111
    - Tap Create Account. The Webroot Subscription Terms screen appears.
    - Tap Solution Agreement, read the terms, and tap AGREE to continue.
On the welcome screen, tap Allow Notifications.
When prompted, tap Allow while using to grant location permissions.
A scan will automatically start. When completed, Security Recommendations will be displayed for you to review.

Thanks for your feedback!