CHANGES FOR INTEGRATIONS

Please choose from the release notes listed below:
 

Integrations Update - March 2026

Updates
  • Microsoft: Improved the integration to reduce cases where closed alerts could re‑open due to timing issues in status updates.
  • AWS CloudTrail: Added in‑portal visibility for permission errors detected during setup.
Fixes
  • SentinelOne: Fixed a regression introduced in version 26.1.2 that caused integration failures after setup.
  • CrowdStrike: Corrected issues in our implementation of the Alerts API, restoring reliable ingestion.

 

Integrations Update - February 2026

Updates
  • CrowdStrike: Updated to the CrowdStrike Alerts API following the deprecation of the previous API.
Fixes
  • SentinelOne:Fixed an issue where global malware escalation triggers were not firing.
  • Identity Automation:Resolved periodic ingest flatlining.
  • Duo:Fixed intermittent errors that caused the integration to enter an error state.
  • Microsoft:Corrected duplicate alert creation under certain conditions.
  • Webroot (Automatic Integration):Fixed issues with integration display and functionality, particularly in the UK data center.

 

Integrations Update - October 2025

Updates
  • Duo: Improved log ingest performance.
  • Webroot: Updated the integration to accept keycodes with or without hyphens.

 

Integrations Update - August 2025

Updates
  • Enhanced integration error detection by adding alerts for customers when integration errors are detected.

 

Integrations Update - July 2025

Updates
  • ConnectWise: Improved alert‑delivery error handling.
Fixes
  • SentinelOne: Fixed an issue where users needed to re‑map customers after an API token expired.

 

Integrations Update - June 2025

Updates
  • Auvik: Improved API client error handling.

 

Integrations Update - May 2025

Updates
  • Microsoft: Improved Customer Settings UI.
  • Freshdesk: Added alert fields to the external description.
  • Halo PSA: Improved error handling when saving settings.
Fixes
  • Duo: Fixed schema field mappings.

 

Integrations Update - April 2025

Updates
  • Microsoft: Added the ability to classify and clean Microsoft emails.

 

Integrations Update - March 2025

Updates
  • CrowdStrike: Improved alert mapping for workflow triggers.
  • Ironscales: Improved configuration error handling and reporting.

 

Integrations Update - February 2025

Updates
  • Microsoft Entra ID: Added a user lockout action.

 

Integrations Update - January 2025

Fixes
  • Autotask / ConnectWise: Fixed an occasional issue where alert priority did not sync correctly.
    General Integrations: Fixed an issue where the last page of the customers list would not load in some integration settings.

 

Integrations Update - December 2024

Updates
  • Duo: Added alert support for the integration.
  • Cisco Meraki: Added a new integration.
Fixes
  • ConnectWise: Fixed a case‑sync issue affecting the integration.

 

Integrations Update - November 2024

Updates
  • OpenText™ Core Endpoint Protection, ConnectWise, and SentinelOne: Improved the integration settings UI.

 

Integrations Update - October 2024

Updates
  • SentinelOne: Improved error reporting.

 

Integrations Update - September 2024

Updates
  • OpenText™ Core Endpoint Protection: Improved error reporting for API token permission issues and reduced required permissions.

 


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