It may be helpful to verify that a scan happened or is actively happening on a Mac, when using OpenText™ Core Endpoint Protection. This can be done directly from the Mac in question or can be done using the OpenText™ Management Console.
Viewing scan activity directly from the Mac
- Open the OpenText™ Core Endpoint Protection app, it will be in the Applications folder.
- The OpenText™ Core Endpoint Protection GUI shows scan activity, including if any active scans are running now.
- For any active scans, you can view progress by clicking View Scan Progress.
The OpenText™ Core Endpoint Protection GUI also displays:
- Last scan: The time the last scan was completed
- Last scan duration: The amount of time the last scan took to complete
- Next scan:
- If actively scanning, will show Scanning…
- If not scanning, will show the next time a scan is scheduled to run
- Total scans: The total number of scans completed since the agent was installed
Viewing scan activity remotely using the OpenText™ Management Console
- Log into the OpenText™ Management Console.
- Using Entities, locate the site that contains the device and click the site name to display the devices for the site.
Tip: You can use the Search for... box in the top to help find a device.
- Click the device name to display more information about the device:
- The Summary tab shows information about threats detected among other helpful information.
- The Scan History tab shows scan activity and results.