Product End-of-Life Policy

Webroot Inc. ("Webroot") is dedicated to developing innovative security solutions in order to provide its customers with the very best performance and protection. As technology advances, it periodically becomes necessary to discontinue old products and introduce new products with enhanced functionality and features.

This Product End-of-Life Policy ("Policy") identifies Webroot End-of-Life products and provides certain critical dates and the currently available migration path, if any, related to such Webroot products. As used in this Policy, the following terms have the following meanings:

Consumer Products
 
Product Version End-of-Sales End-of-Support* Migration Path
Webroot SecureAnywhere ID Shield (standalone product) All versions
All languages
July 29, 2015 July 29, 2015 Webroot SecureAnywhere Antivirus
Spy Sweeper All English Versions October 3, 2011 December 31, 2012 Webroot SecureAnywhere Antivirus
Window Washer All English Versions October 3, 2011 March 15, 2013 Webroot SecureAnywhere Complete
Antivirus with Spy Sweeper 7.x and earlier English versions October 3, 2011 December 31, 2012 Webroot SecureAnywhere Antivirus
Internet Security Essentials 7.x and earlier English Versions October 3, 2011 December 31, 2012 Webroot SecureAnywhere Complete (3-user)
Internet Security Complete 7.x and earlier English versions October 3, 2011 December 31, 2012 Webroot SecureAnywhere Complete (5-user)
AntiSpam feature in Internet Security Essentials and Internet Security Complete All versions
All languages
June 1, 2012 June 1, 2012 None at this time
Parental Controls All versions
All languages
February 22, 2010 February 22, 2010 None at this time
Pop-Up Washer All versions
All languages
February 22, 2010 October 3, 2011 None at this time
Spam Shredder All versions
All languages
February 22, 2010 October 3, 2011 None at this time
Please visit our Consumer Support page if you have questions regarding consumer products covered under this policy: http://www.webroot.com/us/en/support/support-home


Business Products
 
Product Version End-of-Sales End-of-Support* Migration Path
Webroot AntiSpyware Corporate Edition All versions
All languages
February 13, 2012 December 31, 2012 Webroot SecureAnywhere Business - Endpoint Protection
Webroot AntiSpyware Corporate Edition w/ AntiVirus All versions
All languages
February 13, 2012 December 31, 2012 Webroot SecureAnywhere Business - Endpoint Protection
Webroot Email Security Services (All Versions) All versions
All languages
December 31, 2011 December 31, 2012 None at this time
Webroot Archiving Services (All Versions) All versions
All languages
September 30, 2011 March 31, 2012 Sonian
Webroot Threat Intelligence App and Add-on for Splunk All versions March 31, 2017 December 31, 2017 None
Webroot Threat Intelligence for HPE ArcSight All versions February 28, 2017 February 28, 2017 None
Please visit our Business Support page if you have questions regarding business products covered under this policy: http://www.webroot.com/us/en/support/support-business


Webroot reserves the right to make bug fixes, patches, license resets and service releases available only for the current version of any product. Customers with time left on their existing licenses may be asked to upgrade to the latest version of their Webroot product to ensure the best experience and protection.

Webroot reserves the right to update and/or modify this policy at any time.

If you have any questions or need assistance, please contact our Sales Team at 866-612-4268, Mon-Fri 7am-7pm, and Sat-Sun 7am-6pm MST. You can also click here to access our Renewals and Upgrades page and chat with one of our Customer Service and Sales Representatives online.


* Dates subject to change, in Webroot’s sole discretion, at any time.
 
Is the above information helpful?   Yes   Somewhat   No   
Powered by noHold, Inc. U.S. Patent No. 6,604,141