Guest You want tips for running SecureAnywhere with another antivirus program
WebrootThis solution addresses Webroot SecureAnywhere

Webroot SecureAnywhere is compatible with other antivirus products.  However, depending on the other products you are using, some extra steps may be necessary.

First, to run SecureAnywhere and another antivirus (AV) program concurrently, we recommend installing the non-Webroot program first. After doing so, install SecureAnywhere. Due to the differences in the way traditional antivirus products function vs. SecureAnywhere’s approach, installing SecureAnywhere last can ensure that your programs play well together.

In addition, you may need to to whitelist SecureAnywhere executables in your other AV product, as some third party programs may mistakenly monitor SecureAnywhere as a potential threat. Depending on the other AV you are using, the settings will vary. Below are some guidelines for whitelisting SecureAnywhere in different types of AV solutions.
  1. Exclude WRSA.exe from third party antivirus scans.
  2. Exclude WRSA.exe from third party real-time scans/modules.
  3. Add/Trust/Allow WRSA.exe in Host Intrusion Prevention System (HIPS)/Behavior Blocker/Sandbox functions.
  4. Add/Trust/Allow WRSA.exe in your third party firewall.
If you want to run Webroot SecureAnywhere with Windows Defender specifically, please click here for more information from the Webroot Community KB.

We hope you find this information helpful. If you experience issues when running SecureAnywhere alongside another AV solution, even after following these steps, please contact Webroot Technical Support.

For more information about compatibility between SecureAnywhere and another antivirus program, click here

For information about compatibility between SecureAnywhere and another firewall program, click here.


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