This solution addresses Webroot SecureAnywhere Business - Endpoint Protection.
Windows Terminal Servers become unresponsive and require a reboot to recover.
With Windows Terminal Server, customers have reported that they become unresponsive and a reboot is required to recover. Post reboot, checking of the Windows event logs shows 4005 errors in the Application Event log.
Windows Server acting as Terminal Servers
An identified cause of 4005 errors has been addressed in WSA 22.214.171.124, released May of 2018.
Please ensure any servers experiencing this problem are using the latest version
and monitor for additional issues.