Summary:

Once items are moved to quarantine, they are disabled and cannot harm your computer. We do not recommend deleting quarantined items.

Quarantined items may be false positive detections that need to be restored, or, in rare cases, used to block and quarantine polymorphic malware.
 

• Webroot conserves disk space by compressing quarantined items.
   
• If a program is not working correctly without the quarantined item, you can restore it.
  • In rare cases, a piece of spyware is an integral part of a legitimate program and is required to run that program.

This article applies to:

Solution:

To manage a quarantined item:

1. From the system tray, double-click the Webroot icon.

The main interface displays.

2. Click the PC Security gear icon.
    
3. Click the Quarantine tab. If the system has detected a threat that has not yet been quarantined, the Quarantine panel displays in red.

If the threat has been quarantined, the Quarantine panel displays in green, with the threat listed.

4. You can leave the item in quarantine, or you can delete or restore it:

• To delete the item permanently, highlight the item and click the Delete Permanently button. Be aware that after erasing it, you can never restore the item.
   
• To move the item back to its original location, highlight the item and click the Restore button. When an item is restored, SecureAnywhere will no longer detect it during scans. If you want the item to be detected again in the future, you can change its detection rules.