Power Settings on Windows

Summary:

You need to configure your Windows hibernation and sleep settings, so Webroot's connection to your computer is not disrupted during a backup or restore.

Webroot automatically changes your Windows power settings during the initial backup. These settings prevent the computer from going to sleep, allowing Webroot to back up your files without interruption. After the initial backup completes, Webroot reverts these settings, and it will continue to back up additional files as long as your computer does not enter a sleep or hibernation mode.

This article applies to:

Products	Platforms
Webroot Backup and Restore	Windows - View the Mac article

Solution:

Windows 11

Click the magnifying glass to the right of your Start Menu at the bottom of the screen and search for "Power & Battery."
Under Sleep, set this to Never, and then press Save Changes.

Windows 10

Click the Search bar next to the Start Menu and type power.
Click Edit power plan in the search results.
Under Choose or customize a power plan, click Change plan settings for whichever plan you have selected.
For the setting entitled Put the computer to sleep, select Never. Once changed, click Save changes and close the Control Panel.

Additional Information:

Webroot makes the following power settings changes during the initial backup:

Put the computer to sleep = Off

This will make it so that your computer does not go into Sleep mode when idle.

Wireless Adapter Settings = Maximum Performance

This will help you get the most out of your wireless adapter if you are connected to the internet wirelessly.

Lid close action = Do nothing

This will make it so that your computer doesn't shut off when you close the lid.

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