Summary:

Webroot Backup and Restore automatically backs up your computer. However, there may be some instances that prevent Webroot Backup and Restore from backing up your computer properly.
 

This article applies to:

Products Platforms
Webroot Backup and Restore Windows - View the Mac article

 

Solution:

 

Investigate Known Issues and Messages

The articles below describe solutions to the known issues you may encounter:

Perform Basic Troubleshooting

  1. Restart your computer.
     
  2. Update Webroot Backup and Restore to the latest version.

Further Troubleshooting

If you reached this point, it may indicate that there are problems with your computer. These problems include, but are not limited to malware, viruses, bad drive sectors, file system errors, mechanical failures, etc.

Webroot Backup and Restore Support is unable to troubleshoot computer issues. If you need help please work with a local computer technician. If you exhausted all other steps, please contact Support for further troubleshooting.


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